SIGNALING QUALITY BY SELLING THROUGH A REPUTABLE RETAILER - AN EXAMPLE OF RENTING THE REPUTATION OF ANOTHER AGENT

Authors
Citation
Wj. Chu et W. Chu, SIGNALING QUALITY BY SELLING THROUGH A REPUTABLE RETAILER - AN EXAMPLE OF RENTING THE REPUTATION OF ANOTHER AGENT, Marketing science, 13(2), 1994, pp. 177-189
Citations number
25
Categorie Soggetti
Business
Journal title
ISSN journal
07322399
Volume
13
Issue
2
Year of publication
1994
Pages
177 - 189
Database
ISI
SICI code
0732-2399(1994)13:2<177:SQBSTA>2.0.ZU;2-E
Abstract
This paper gives an example of renting the reputation of another agent to signal quality. We show that in a ''maximally'' separating equilib rium, manufacturers of high quality products distribute through retail ers with strong reputation (reputable retailers), while manufacturers of low quality products distribute through retailers with no reputatio n (discounters). In this way, even if high quality manufacturers have no reputation of their own to post as bond, they can signal quality by posting the reputation of the retailers. In equilibrium, reputable re tailers never default on their reputation. We also show that it pays t he retailers to invest in reputation, as reputable retailers earn prof its bounded away from zero under endogenous sequential entry, while th e discounters' profits are zero.