THE NEW PUBLIC-ADMINISTRATION - MANAGEMENT INNOVATIONS IN GOVERNMENT

Over the last two decades there have been some fundamental changes in the working of government which have resulted in major and visible man agement innovations in the organizational structures and systems of go vernment aimed at delivering greater efficiency, and more responsive a nd flexible public services. The innovations have led to the 'New Publ ic Administration'. This article identifies the innovations in thinkin g about the role and functioning of government; about service users; a bout administrative structures and about staff. The article also discu sses the strategies and actions employed in the new synergy between th e public and private sectors, as well as the reforms in financial plan ning and control systems. In conclusion, the broad objectives of these reforms have been to shift emphasis from developing plans to developi ng key strategic areas; to shift emphasis from inward-looking systems to developing partnerships; to shift emphasis from inputs and processe s to outputs and outcomes; and to shift emphasis towards managing dive rsity within a unified public service. Finally, managerial pragmatism and political conviction are highlighted as essential to motivating ma nagement innovation in government. ((C) 1997 by John Wiley & Sons, Ltd .)