Practices used in recruiting, training, performance review, and compen
sation all contribute to employee beliefs in a psychological contract
with their employer. This article presents the basic features of contr
act-making which human resource practices must manage. Organizations w
ith multiple contract makers must align the messages they send to crea
te a contract that works and can be kept. Recommendations are made for
managing the psychological contract more effectively. (C) 1994 by Joh
n Wiley & Sons, Inc.