Non-profit human service organizations, both public and private, face
unique challenges and opportunities in the climate of the 1990's as hu
man needs are increasing, funding is decreasing, and threats to organi
zational well-being are encountered. The purpose of this paper is to d
escribe, advocate for, and illustrate a strategic planning model which
facilitates a proactive, energizing, futuristic vision as services ar
e being planned and delivered. Three case examples are used: a large s
tate-run county social services department; a small, private, sectaria
n agency that provides group home services for the developmentally dis
abled; and a medium sized federal public health hospital.