Tj. Maurer et al., DIARIES, CHECKLISTS, EVALUATIONS, AND CONTRAST EFFECTS IN MEASUREMENTOF BEHAVIOR, Journal of applied psychology, 78(2), 1993, pp. 226-231
Two studies addressed three research questions. (a) Are behavioral dia
ries or checklists susceptible to between-ratee contrast effects? The
studies found that both diaries and checklists are susceptible to betw
een-ratee contrast effects. (b) Can diaries or checklists help reduce
between-ratee contrast effects on corresponding performance evaluation
s? Study 1 illustrated that diaries not only may be ineffective at red
ucing contrast effects on corresponding ratings but also may actually
strengthen those effects. In Study 2, although checklists compared fav
orably with diaries in their impact on contrast effects on correspondi
ng evaluations, checklists did not eliminate the contrast effect on ev
aluations. (c) What are the directional influences of context behavior
when contrast effects are observed? Significant contrast effects were
consistent with the traditional conception of this effect: upward in
a poor context and downward in a good context.