Bm. Staw et al., ESCALATION AT THE CREDIT WINDOW - A LONGITUDINAL-STUDY OF BANK EXECUTIVES RECOGNITION AND WRITE-OFF OF PROBLEM LOANS, Journal of applied psychology, 82(1), 1997, pp. 130-142
Although the escalation literature has grown steadily over the past 20
years, there has been very little research bridging the gap between l
aboratory experiments and qualitative field studies on escalation. Wha
t has been missing are quantitative tests of escalation hypotheses in
their natural context. This study helps fill such a gap by testing the
responsibility hypothesis within the banking industry. It was predict
ed that the turnover of senior bank managers would lead to a deescalat
ion of commitment to problem loans. Data collected from 132 California
banks over a 9-year period showed that bank executive turnover predic
ted both provisions for loan losses and the write-off of bad loans. In
contrast, provisions and write-offs were not found to influence execu
tive turnover. The implications of these results are discussed in term
s of both the escalation literature and practical ways to improve deci
sion making in the banking industry.