THE CUSTOMER IS KEY - GAINING AN UNBEATABLE ADVANTAGE THROUGH CUSTOMER SATISFACTION - LELE,MM, SHETH,JN

Authors
KEMP AJ
Citation
Aj. Kemp, THE CUSTOMER IS KEY - GAINING AN UNBEATABLE ADVANTAGE THROUGH CUSTOMER SATISFACTION - LELE,MM, SHETH,JN, Service industries journal, 13(3), 1993, pp. 140-142
Citations number
2
Categorie Soggetti
Management
Journal title
Service industries journal → ACNP
ISSN journal
02642069
Volume
13
Issue
3
Year of publication
1993
Pages
140 - 142
Database
ISI
SICI code
0264-2069(1993)13:3<140:TCIK-G>2.0.ZU;2-9