ROLES AND FUNCTIONS OF PUBLIC-WELFARE WORKERS

In recent years, public welfare agencies have focused extensively on t heir responsibilities to provide cash assistance to those in need. Wit h the passage of the Family Support Act of 1911, however, welfare agen cies are now expected to deliver or to coordinate a wide range of serv ices. This exploratory study was undertaken to examine the roles and f unctions of front-line workers in a county public welfare office. The findings indicate an interlocking of selective tasks and functions for clerks, income maintenance workers, and caseworkers.