THE EFFECTS OF PEER FEEDBACK ON TEAM MEMBER BEHAVIOR

We examined the effects of peer feedback on subsequent behavior using a four-dimensional model of team behavior. Participants (N = 75) were randomly assigned to teams, and teams were randomly assigned to one of three experimental conditions: feedback, exposure, or control. In the feedback condition, participants rated themselves and each other usin g a 24-item behavioral observation scale after completing the first of two decison-making tasks. Before performing the second task, they rec eived individualized feedback reports summarizing their self-and peer ratings. Those assigned to the exposure condition completed the behavi oral observation scale after the first task but did not receive feedba ck. The second task was videotaped and rated by experts blind to exper imental condition. Results showed significantly higher ratings for par ticipants in the feedback and exposure conditions. The findings extend previous research on multisource feedback by isolating exposure to ke y behaviors as an important variable in behavioral improvement.