Rs. Lapidus et al., STRESSORS, LEADERSHIP SUBSTITUTES, AND RELATIONS WITH SUPERVISION AMONG INDUSTRIAL SALESPEOPLE, Industrial marketing management, 26(3), 1997, pp. 255-269
Situational stressors and substitutes for leadership and their relatio
nship to stress with boss were examined in a study of salespeople empl
oyed by industrial distributors. The stressor, interunit conflict, and
the substitutes for leadership, organization inflexibility, organizat
ion formalization, and spatial distance from supervisor were found to
be significantly related to a salesperson's perception of stress with
boss. Managerial implications and future research directions are also
discussed. (C) Elsevier Science Inc., 1997.