G. Williamson et al., EMPLOYMENT INTERVIEW ON TRIAL - LINKING INTERVIEW STRUCTURE WITH LITIGATION OUTCOMES, Journal of applied psychology, 82(6), 1997, pp. 900-912
The authors linked interview structure and litigation outcomes concept
ually and empirically. Using legal and psychological literatures, they
established a conceptual link based on reduced opportunities for diff
erential treatment through standardization, reduced potential for bias
through increased objectivity, and increased job relatedness. Analyzi
ng decisions regarding 84 disparate-treatment claims and 46 disparate-
impact claims in federal court cases, they established an empirical li
nk between interview structure and how judges explained their verdicts
. The 17 aspects of interview structure were scored in these cases. Th
ey collapsed into 3 composite: objective-job related, standardized adm
inistration, and multiple interviewers, Most items and composites were
significantly related to favorable verdicts for defendants in bath ty
pes of claims. The objective-job related composite was mast highly rel
ated, followed by standardized administration. It is concluded that st
ructure enhances interview reliability and validity, and it is also li
nked to litigation outcomes.