D. Cohn, CREATING CRISES AND AVOIDING BLAME - THE POLITICS OF PUBLIC-SERVICE REFORM AND THE NEW PUBLIC MANAGEMENT IN GREAT-BRITAIN AND THE UNITED-STATES, Administration & society, 29(5), 1997, pp. 584-616
The new public management (NPM) is the result of both pushes (attempts
at crisis creation) and pulls (attempts to get along with less and to
act more businesslike). These led to a new elite consensus on the rol
e of the state, described by Jessop as the Schumpeterian workfare stat
e, The NPM is seen as the management technology of this policy paradig
m. To the degree that the NPM represents a broad agreement on how gove
rnment should operate in light of this new consensus on the role of th
e state, it is a positive development. However, the NPM can also be at
tractive due to another; more cynical, pull. This is the desire to avo
id blame far the costs that transition to this new policy paradigm imp
oses on society. To the degree that the NPM is used as technique for b
lame avoidance, its benefits to society decline.