Although much variation exists across organizations in the use of dism
issal, little is known about the source of this variation. This study
examines organizational-level determinants of the willingness of manag
ers to attempt dismissal. Using survey data from HR managers, we measu
red organizational-level factors likely to be associated with the expe
cted costs and benefits of dismissal. We then examined how these facto
rs affect the willingness of line managers from corresponding organiza
tions to attempt dismissal. As hypothesized, the results indicate that
in most cases where threats to just cause were present, informal norm
s, disciplinary procedure restrictiveness, and appeal system character
istics all affected dismissal. Also, as was expected, where just cause
for dismissal could unquestionably be established, dismissal was sign
ificantly influenced by informal norms but not by disciplinary procedu
re restrictiveness or appeal system characteristics. Finally, little c
onsistent support was found for the hypothesized relationships between
dismissal and human capital investment, performance pressures, monito
ring costs, and labor market conditions.