R. Cameron et J. Williams, SENTENCE TO 10 CENTS - A CASE-STUDY OF RELEVANCE AND COMMUNICATIVE SUCCESS IN NONNATIVE-NATIVE SPEAKER INTERACTIONS IN A MEDICAL SETTING, Applied linguistics, 18(4), 1997, pp. 415-445
In cross-cultural interaction in medical settings, there is great pote
ntial for miscommunication. This potential is increased when the langu
age proficiency of one of the interactants is low. In the data present
ed here of such interaction, however, the instances of miscommunicatio
n are quickly resolved and communication proceeds. Three sources of co
mmunicative success are suggested. Most important is the ability of bo
th parties to draw contextually triggered inferences which provide a b
asis for (I) making perceptual contributions and (2) using communicati
on strategies. These inferencing abilities and communication strategie
s are guided by the expectation of and search for relevance (Sperber a
nd Wilson 1995) which allows interaction to proceed. A third source of
success is the professional knowledge and skill of the interactants w
hich not only enable interaction to proceed but to do so toward profes
sional goals. The implications of these findings contribute to our und
erstanding of models of intentional communication.