USING CALIPER TO PREDICT PERFORMANCE OF SALESPEOPLE

Authors
Citation
P. Kangis et H. Lago, USING CALIPER TO PREDICT PERFORMANCE OF SALESPEOPLE, International journal of manpower, 18(7-8), 1997, pp. 565
Citations number
24
ISSN journal
01437720
Volume
18
Issue
7-8
Year of publication
1997
Database
ISI
SICI code
0143-7720(1997)18:7-8<565:UCTPPO>2.0.ZU;2-9
Abstract
Reports that concern with selection of high-performing salespeople has a long pedigree, but the results of research have not been encouragin g. Test one composite instrument, the Caliper Profile, on a sample of 90 salespeople employed by a company in the financial services sector. After comparing the predictions of the instrument against the records , it was concluded that there was some consistency between how line ma nagers in that company appraised the sample and the Caliper prediction s. There was, however, little relationship between the salespeople qua ntified performance against agreed sales targets and the predictions o f that instrument. Thus Caliper predicted better the managers' assessm ent of overall performance. Advances a number of methodological consid erations are advanced with a view to exploring the subject further.