THE ROLE OF SERVICE QUALITY AND CUSTOMER SATISFACTION IN THE MANAGEMENT OF MARKET RELATIONSHIPS

Authors
CRONIN J
Citation
J. Cronin, THE ROLE OF SERVICE QUALITY AND CUSTOMER SATISFACTION IN THE MANAGEMENT OF MARKET RELATIONSHIPS, International journal of service industry management, 9(2), 1998, pp. 102-102
Citations number
NO
Categorie Soggetti
Management
Journal title
International journal of service industry management → ACNP
ISSN journal
09564233
Volume
9
Issue
2
Year of publication
1998
Pages
102 - 102
Database
ISI
SICI code
0956-4233(1998)9:2<102:TROSQA>2.0.ZU;2-D