The Employment Contracts Act 1991 radically transformed the system of
employment relations in New Zealand. Proponents of the Act claim that
it gives employers and employees ''freedom of choice'' and the ability
to arrive at ''flexible'' working arrangements which are mutually ben
eficial. But how much ''freedom of choice'' do employees in the second
ary labour market have, and to what extent are the ''flexible'' agreem
ents mutually beneficial? This paper reports on research carried out i
n the retail sector. It finds that retail workers have little freedom
of choice, and flexibility is all one way. The paper also raises quest
ions about research in the secondary labour market. Given the concerns
of so many about issues of equity under the Employment Contracts Act,
why has there been so little research in this area?