This article helps managers of small to medium-size firms assess their
firm's performance at a trade show. Since smaller firms typically hav
e fewer resources, they must be particularly aware of methods to impro
ve performance to avoid the ''double jeopardy'' phenomenon, that is, s
uffering twice in a head-to-head comparison with a large firm. We cons
ider three different indices of performance based on visitor contact a
nd interaction at a firm's booth. Suggestions are offered to minimize
the effects of the ''double jeopardy'' phenomenon.