A TEST OF RELATIONSHIPS IN A MODEL OF ORGANIZATIONAL COGNITIVE-COMPLEXITY

We examined relationships in a model of organizational cognitive compl exity (CC) via a field study. Results, based on a sample drawn from si x organizations, indicate that problem familiarity (r = 0.25, p < 0.10 ) and variety of work experience (r = 0.29, p < 0.05) are related to t he number of script tracks available for problem solving. In turn, scr ipt tracks are related to CC (r = -0.26, p < 0.10). The relationship b etween CC and job level is statistically, significantly moderated by j ob complexity. Finally, chi-square analysis indicates that the data fi t the model as proposed. The organizational implications of CC are dis cussed and suggestions for future research on the model are made. (C) 1998 John Wiley & Sons, Ltd.