M. Zeelenberg et al., RECONSIDERING THE RELATION BETWEEN REGRET AND RESPONSIBILITY, Organizational behavior and human decision processes (Print), 74(3), 1998, pp. 254-272
Citations number
37
Categorie Soggetti
Psychology, Applied",Management,"Psychology, Social
Recently Connolly, Ordonez, and Coughlan challenged the view that regr
et is partly determined by perceived responsibility for the regretted
outcome [Connolly, T, Ordonez, L. D., & Coughlan, It, (1997). Regret a
nd responsibility in the evaluation of decision outcomes, Organization
al Behavior and Human Decision Processes, 70, 73-85]. In a series of e
xperiments they manipulated whether actors arrived at an outcome throu
gh their own decision or through a ''computer assignment'' over which
they had no influence, This decision agency manipulation did not affec
t their ''regret measurer Ne show in two experiments that this null-ef
fect is due to the fact that regret was measured by means of a general
happiness assessment, In the present research we replicated the basic
design of their experiments and also found no effects of decision age
ncy on the happiness assessment, However, the results showed the predi
cted effects of decision agency when regret was directly measured, Mor
eover, a measure of disappointment seemed to indicate the opposite eff
ect: People are more disappointed when a negative outcome is caused by
a computer assignment than when caused by their own choice, The role
of regret and disappointment in decision making is discussed. (C) 1998
Academic Press.