THE EFFECT OF MENTORING VERSUS JOB COACH INSTRUCTION ON INTEGRATION IN SUPPORTED EMPLOYMENT SETTINGS

Thirty employees at Pizza Hut were observed to examine the effects of three training strategies on social integration. These training strate gies represented: (a) the traditional job coach model, (b) a mentoring model, and (c) the use of management and coworkers to train new emplo yees without disabilities. This research found that employees with sev ere disabilities trained using the mentor model had more interactions with nondisabled coworkers than those trained using the job coach mode l. The data also indicate that the nondisabled comparison group had mo re interactions than Either the job coach or mentoring groups, and tha t the types of interactions did not vary among the three groups.