G. Hertel et al., DEVELOPING A CORPORATE IMAGE FOR A MEDIUM-SIZED ORGANIZATION, Zeitschrift fur Arbeits- und Organisationspsychologie, 42(3), 1998, pp. 158-165
A corporate image for a medium-sized organization was developed within
the scope of a lon,rr:term consultation project. The starting point w
as a questionnaire distributed to the company's employees (full survey
) who were asked to answer questions concerning the present strengths
and weeknesses of the company. In addition, a selected number of emplo
yees were interviewed individually with regard to the goals and potent
ials of the company. Results were then formulated into guiding princip
les which were presented in the course of an information market and di
scussed and evaluated by ail employees. A special feature in the docum
ented development of the corporate image, besides the small size of th
e organization (ca. 60 employees), was the high degree of participatio
n of the employees in comparison to the low degree of influence taken
by the company's management. In contrast to procedures often reported
in the previous literature, this may lead to greater acceptance as wel
l as more practical meaning of the corporate image within the company.