Ld. Ordonez, THE EFFECT OF CORRELATION BETWEEN PRICE AND QUALITY ON CONSUMER CHOICE, Organizational behavior and human decision processes (Print), 75(3), 1998, pp. 258-273
Citations number
39
Categorie Soggetti
Psychology, Applied",Management,"Psychology, Social
According to the price-expectancy model of consumer choice, consumers
evaluate products by comparing the actual price with a reference or ex
pected price determined from (a) product's quality and (b) the price-q
uality correlation of the product category. Choices between hypothetic
al products of beer are used to test the model against a model without
a reference price. Consistent with the price-expectancy model, produc
t preferences varied with the subjective correlation between price and
quality: the relative preference for higher priced/higher quality pro
ducts over lower priced/lower quality products increased as the subjec
tive correlation increased. For some pairs, the correlation between pr
ice and quality created a preference reversal across contexts: the hig
her priced/higher quality product was chosen over the lower priced/low
er quality product in the higher correlational context, but the lower
priced/lower quality product was chosen over the higher priced/higher
quality product in the lower correlational context, An additional stud
y provided evidence that the price-quality correlation affects referen
ce price, rather than reference quality, formation. (C) 1998 academic
Press.