THE EFFECT OF CORRELATION BETWEEN PRICE AND QUALITY ON CONSUMER CHOICE

Authors
Citation
Ld. Ordonez, THE EFFECT OF CORRELATION BETWEEN PRICE AND QUALITY ON CONSUMER CHOICE, Organizational behavior and human decision processes (Print), 75(3), 1998, pp. 258-273
Citations number
39
Categorie Soggetti
Psychology, Applied",Management,"Psychology, Social
ISSN journal
07495978
Volume
75
Issue
3
Year of publication
1998
Pages
258 - 273
Database
ISI
SICI code
0749-5978(1998)75:3<258:TEOCBP>2.0.ZU;2-Z
Abstract
According to the price-expectancy model of consumer choice, consumers evaluate products by comparing the actual price with a reference or ex pected price determined from (a) product's quality and (b) the price-q uality correlation of the product category. Choices between hypothetic al products of beer are used to test the model against a model without a reference price. Consistent with the price-expectancy model, produc t preferences varied with the subjective correlation between price and quality: the relative preference for higher priced/higher quality pro ducts over lower priced/lower quality products increased as the subjec tive correlation increased. For some pairs, the correlation between pr ice and quality created a preference reversal across contexts: the hig her priced/higher quality product was chosen over the lower priced/low er quality product in the higher correlational context, but the lower priced/lower quality product was chosen over the higher priced/higher quality product in the lower correlational context, An additional stud y provided evidence that the price-quality correlation affects referen ce price, rather than reference quality, formation. (C) 1998 academic Press.