Previous research has suggested that Americans hold a strongly negativ
e view of advertising. Our national telephone survey of over 1,000 adu
lt consumers assessed the general public's current attitudes toward an
d confidence in advertising. Questions focused on perceptions and eval
uations of advertising at a concrete and personalized level. Results i
ndicate a more favorable evaluation of advertising than previous data
would suggest. More Americans say that they like rather than dislike a
dvertising overall. They tend to report that they enjoy the advertisem
ents they see, and they tend to find advertising generally informative
and useful in guiding their own decision making. Also, although Ameri
cans report that they do not generally trust advertising, they tend to
feel more confidence in advertising claims when focused on their actu
al purchase decisions. Males, younger consumers, persons with less edu
cation and income, and nonwhites generally report more favorable adver
tising attitudes than others do. People's feelings of enjoyment and in
dignity elicited by advertisements played the strongest role in accoun
ting for their overall attitudes toward advertising.