Ga. Neuman et Jr. Kickul, ORGANIZATIONAL CITIZENSHIP BEHAVIORS - ACHIEVEMENT ORIENTATION AND PERSONALITY, Journal of business and psychology, 13(2), 1998, pp. 263-279
The current study investigated the effects of personality variables as
antecedents in predicting Organizational Citizenship Behaviors (OCBs)
, with the covenantal relationship as a mediating variable. 284 retail
sales employees were administered 4 personality tests, a composite me
asure of the covenantal relationship, and a measure of citizenship beh
avior. Value for achievement, agreeableness, and conscientiousness pre
dicted five types of organizational citizenship. Extraversion was not
predictive across all citizenship behaviors. Implications for the rela
tionship between personality and citizenship are discussed.