THE ECONOMIC VALUE OF CARING

Authors
ISSEL LM KAHN D
Citation
Lm. Issel et D. Kahn, THE ECONOMIC VALUE OF CARING, Health care management review, 23(4), 1998, pp. 43-53
Citations number
64
Categorie Soggetti
Heath Policy & Services
Journal title
Health care management review → ACNP
ISSN journal
03616274
Volume
23
Issue
4
Year of publication
1998
Pages
43 - 53
Database
ISI
SICI code
0361-6274(1998)23:4<43:>2.0.ZU;2-#
Abstract
A heuristic method for monetizing effects of caring is presented. Prac titioners' caring behaviors have economic value to health care organiz ations through effects on patient satisfaction, physiology, self-discl osure, and self-esteem, and subsequent use of medications, laboratory tests, and procedures. These effects are monetized as revenues generat ed, costs avoided, costs reduced, and externalities.