CLASS-ACTION SEXUAL HARASSMENT LAWSUIT - A STUDY IN CRISIS COMMUNICATION

Authors
POMERENKE PJ
Citation
Pj. Pomerenke, CLASS-ACTION SEXUAL HARASSMENT LAWSUIT - A STUDY IN CRISIS COMMUNICATION, Human resource management, 37(3-4), 1998, pp. 207-219
Citations number
59
Categorie Soggetti
Management,"Psychology, Applied
Journal title
Human resource management → ACNP
ISSN journal
00904848
Volume
37
Issue
3-4
Year of publication
1998
Pages
207 - 219
Database
ISI
SICI code
0090-4848(1998)37:3-4<207:CSHL-A>2.0.ZU;2-H
Abstract
Mitsubishi Motors Manufacturing of America's (MMMA) response to the Eq ual Employment Opportunity Commission's lawsuit against it illustrates how management can manipulate and frighten employees. This study exam ines how outside constituencies and the media grew increasingly critic al of MMMA and its relations with the employees during the first three months after the suit was filed.