THE RELATIONSHIPS AMONG WORK-RELATED PERCEPTIONS, EMPLOYEE ATTITUDES,AND EMPLOYEE PERFORMANCE - THE INTEGRAL ROLE OF COMMUNICATION

This article explores the nature of organizational communication in th e human resource management context. An analysis of survey data collec ted from employees of an Australian information technology company fou nd that employee perceptions of teamwork, communication, employee Job satisfaction, commitment, and stress significantly predicted self-rate d performance. Unexpectedly, communication was found to be negatively related to performance. Analysis of the pattern of relationships indic ates that while the direct relationship between communication and perf ormance is negative, the role of communication is one of enhancing tea mwork, job satisfaction, and commitment. The article relates the findi ngs to the ''communication metamyth'' which assumes that more communic ation Is necessarily good.