Nonstatistical Aspects of Statistical Consulting

Statistical consulting is a complex activity that requires statistical and nonstatistical skills.Together, these skills determine the ultimate success of the consultation.This article focuses on the nonstatistical aspects of the initial meeting between statistical consultant and client and presents a model that views consulting sessions as consisting of four parts: (a) identification of relevant aspects of the problem situation, (b) definition of the client's goals, (c) determination of the actions to be taken, (d) discussion of various aspects of the consulting relationship and who will do what when.Each part gives rise to specific issues and requires that the consultant have various nonstatistical skills to deal with these issues.The effectiveness of the consultation can be enhanced by learning and practicing this model and the constituent skills.