S. Tennyson, ECONOMIC INSTITUTIONS AND INDIVIDUAL ETHICS - A STUDY OF CONSUMER ATTITUDES TOWARD INSURANCE FRAUD, Journal of economic behavior & organization, 32(2), 1997, pp. 247-265
This paper explores the determinants of consumers attitudes toward fil
ing exaggerated automobile insurance claims. Using individual response
s to a national survey, and building on the socioeconomic literature o
n attitude formation, the paper formulates and tests hypotheses regard
ing consumers' approval or disapproval of claims exaggeration. The stu
dy finds support for the hypotheses that the attitudes toward claims e
xaggeration of others' in one's state, one's own attitudes toward dish
onesty in other settings, and perceptions of insurance institutions ar
e related to attitudes toward filing exaggerated claims.