Kn. Wolf et Mr. Schiller, DIETETICS AND FOODSERVICE PERSONNEL ARE READY FOR TEAM PROBLEM-SOLVING, Journal of the American Dietetic Association, 97(9), 1997, pp. 997-1002
Objective To determine the readiness of dietetics and foodservice pers
onnel for contributing to team problem solving. Design A descriptive,
correlation study in which a five-part questionnaire was designed to c
ollect data. Subjects Dietetics and foodservice personnel (n=632) in e
ight hospital settings; 321 subjects (51%) volunteered to participate.
Statistical analyses performed Statistical data to summarize demograp
hic information and two-way analysis of variance with a Scheffe post h
oc analysis was used to investigate differences between dietetics and
foodservice personnel on each of the subscales. Results In general, al
l respondents were somewhat oriented toward group problem solving and
were confident in their problem-solving skills. Problem-solving expert
ise within the organization decreased for the respondents as the probl
em moved from their direct work areas to the organization level. Dieti
tians displayed higher self-efficacy in contributing to problem-solvin
g teams than did foodservice personnel, indicating a 75% chance that t
hey would contribute whereas all other respondents indicated a 50% cha
nce of contributing. Applications The results of this study generate o
ptimism for involving all dietetics and foodservice personnel in team
problem solving. However, training activities are needed for both food
service personnel and dietetics professionals.