Citation: Mr. Bowers, IMPROVING SERVICE QUALITY - ACHIEVING HIGH-PERFORMANCE IN THE PUBLIC AND PRIVATE SECTORS - MILAKOVICH,ME, Journal of the Academy of Marketing Science, 25(3), 1997, pp. 265-266
Citation: Mr. Bowers et al., CLUSTER-ANALYSIS TO MINIMIZE SEQUENCE-DEPENDENT CHANGEOVER TIMES, Mathematical and computer modelling, 21(11), 1995, pp. 89-95
Citation: Mr. Bowers et al., A 2-PHASE MODEL FOR PLANNING THE PRODUCTION OF ALUMINUM INGOT, European journal of operational research, 81(1), 1995, pp. 105-114
Citation: Mr. Bowers et A. Agarwal, LOWER IN-PROCESS INVENTORIES AND BETTER ON-TIME PERFORMANCE AT TANNER-COMPANIES, INC, Interfaces, 25(4), 1995, pp. 30-43
Citation: Mr. Bowers et al., WHAT ATTRIBUTES DETERMINE QUALITY AND SATISFACTION WITH HEALTH-CARE-DELIVERY, Health care management review, 19(4), 1994, pp. 49-55
Citation: Pm. Sobczak et Mr. Bowers, AN EXPERIMENTAL-DESIGN FOR MEASURING THE EFFECTS OF SOURCE CREDIBILITY AND GOAL BEHAVIOR ESTIMATE IN HEALTH PROMOTION TELEVISION COMMERCIALS, Psychology, 30(2), 1993, pp. 30-43