Authors: Brady, MK Cronin, JJ Brand, RR

Citation: Mk. Brady et al., Performance-only measurement of service quality: a replication and extension, J BUS RES, 55(1), 2002, pp. 17-31

Authors: Brady, MK Robertson, CJ

Citation: Mk. Brady et Cj. Robertson, Searching for a consensus on the antecedent role of service quality and satisfaction: an exploratory cross-national study, J BUS RES, 51(1), 2001, pp. 53-60

Authors: Brady, MK Cronin, JJ

Citation: Mk. Brady et Jj. Cronin, Some new thoughts on conceptualizing perceived service quality: A hierarchical approach, J MARKET, 65(3), 2001, pp. 34-49

Authors: Cronin, JJ Brady, MK Hult, GTM

Citation: Jj. Cronin et al., Assessing the effects of quality, value, and customer satisfaction on consumer behavioral intentions in service environments, J RETAILING, 76(2), 2000, pp. 193-218

Authors: Brady, MK Robertson, CJ

Citation: Mk. Brady et Cj. Robertson, An exploratory study of service value in the USA and Ecuador, INT J S IND, 10(5), 1999, pp. 469-486